Despite the information available about these markets, it does not mean that people living in these segments are the same. They may live in similar economic circumstances, but they inevitably have different tastes, desires and behaviours.
For marketers, understanding the consumer landscape is only one step when it comes to understanding consumer behaviour.
Understanding differences within each segment and identifying needs and wants are just among some of the additional steps required if one is to truly connect with individuals in the various segments.
Segmentation is only possible with reliable information.
Access township stokvel populations for
quantitative and qualitative market research.
Some unexplored marketing opportunities in the customer journey of
consumers in the township sector of South Africa
Community outreach
Engagement with the local community through events, workshops, and other initiatives to build trust and educate potential customers about the benefits of products/services.
Mobile optimization
Optimize the marketing and sales process for mobile devices, as many consumers in the township sector in South Africa rely on their mobile phones for online activities.
Influencer marketing
Partner with local influencers, such as community leaders, to promote products/services and reach a wider audience.
Referral marketing
Encourage satisfied customers to refer friends and family to the products / services, using incentives and rewards.
Content marketing
Create and share educational content, such as articles, videos, and podcasts, to educate potential customers about the benefits of products/services and help them make informed decisions.